1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, mobile phone) when you visit our website or use our digital platforms. They help us remember your preferences, improve your experience, and provide essential functionality. In addition to cookies, we may use related technologies such as web beacons, pixels, and local storage for similar purposes.

2. Types of Cookies We Use

We use the following categories of cookies:

1. a. Strictly Necessary Cookies
• Essential for the functioning of our platform (e.g., secure login, session management, fraud prevention).
• Without these cookies, core services like accessing your landlord or tenant dashboard may not function properly.

1. b. Performance & Analytics Cookies
• Collect information about how users interact with our platform (e.g., most visited pages, error logs).
• Help us improve the usability, functionality, and overall performance of our services.

1. c. Functionality Cookies
• Remember user preferences such as language, region, and login details.
• Provide enhanced, more personalised features.

1. d. Targeting & Advertising Cookies
• Track browsing habits to deliver relevant advertisements and measure campaign effectiveness.
• May be set by us or third-party advertising networks we partner with.

1. e. Security Cookies
• Enhance security by detecting malicious activity or repeated failed login attempts.
• Protect both landlords' and tenants' data.

3. Why We Use Cookies

We use cookies to:

• Enable secure access to landlord and tenant portals.
• Remember user sessions and login preferences.
• Improve the performance and reliability of our digital services.
• Deliver relevant updates, communications, and offers.
• Monitor compliance with regulatory requirements.
• Protect against fraud and enhance the security of financial and personal data.

4. Third-Party Cookies

Some cookies are placed by trusted third parties to provide services, including:

• Analytics Providers (e.g., Google Analytics) - for usage insights.
• Payment Gateways - to ensure secure online transactions.
• Advertising Partners - to deliver targeted ads and marketing communications.
• Deliver relevant updates, communications, and offers.
• Monitor compliance with regulatory requirements.
• Protect against fraud and enhance the security of financial and personal data.

These third parties may process your information in accordance with their own privacy and cookie policies.

5. Consent to Cookies

When you first visit our platform, you will see a Cookies Consent Banner. By clicking “Accept All Cookies”, you agree to our use of cookies as described in this policy. You can also manage your preferences by selecting only the categories you consent to.

Under NDPA 2023 and GDPR standards, strictly necessary cookies do not require consent but will always be active.

6. Managing Cookies

You can control or delete cookies at any time:

• Through our Cookies Preference Centre on the platform.
• By adjusting browser settings to refuse or delete cookies.
• By opting out of targeted advertising through third-party tools (e.g., Google Ads Settings).
• To communicate with you about your account.
• To comply with applicable laws and regulations.

Note: If you disable cookies, some parts of our platform may not function properly.

7. Data Protection & Privacy

• Cookies may collect personal information such as IP addresses, login details, and usage data.
• All personal data collected via cookies will be processed in compliance with the Nigeria Data Protection Regulation (NDPR 2023), the Nigeria Data Protection Act 2023, and, where applicable, the General Data Protection Regulation (GDPR).
• Please review our Privacy Policy for more details on how we process personal data.

We do not sell your data or share it for marketing purposes without your consent.

8. Policy Updates

We may update this Cookies Policy periodically to reflect changes in law, technology, or our services. Any updates will be posted with a revised “Effective Date” at the top of this page.

9. Contact Us

If you have any questions or concerns about our use of cookies, please contact us:

Quaga Global Ltd

hello@quagapro.com